Privacy Policy

Effective Date: 2024

Sure i Sdn Bhd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit our website https://sure-i.asia (“Website”).

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, address, and payment information when you create an account, make a purchase, or subscribe to our services
  • Non-Personal Information: Browser type, device type, IP address, and browsing behavior.

2. How We Use Your Information

We use the information collected to:

  • Provide, improve, and personalize our services and products.
  • Process transactions and send order confirmations.
  • Respond to inquiries, customer service requests, and support needs.
  • Send promotional emails and updates (if you have opted in).
  • Comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to others. We may share your information with:
  • Service Providers: Third-party partners who help us operate our website and services (e.g., payment processors, delivery services).
  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. Cookies help us analyze web traffic and improve the Website’s functionality. By using the Website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:
  • Access, correct, or delete your data.
  • Withdraw consent for data processing.
  • Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at hello@sure-i.asia

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:
Sure i Sdn Bhd
Email: hello@sure-i.asia
Hotline: +60 12-544 9108
Address: 52, Jln Masjid Negeri, Taman Guan Joo Seng, 11600 Jelutong, Pulau Pinang
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