Refund and Return Policy

Thank you for shopping at SURE-i! We value your satisfaction and are here to assist if you are not completely happy with your purchase.

1. Qualifications

  • Any return or refund request will have a 5% admin fee.
  • Returns can only be requested within 7 days after the purchase.
  • Kindly contact +6012-5449108 or hello@sure-i.asia for more information.

2. Non-Refundable and Non-Returnable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Gift cards, downloadable content, or digital products.
  • Sale or clearance items.
  • Items with an expiry date of less than one year are not eligible for exchange.

Need Help?

For any questions or assistance, feel free to email us at hello@sure-i.asia. Thank you for choosing SURE-i! 😊

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